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How 777hi Handles Your Personal Information

This Privacy Policy covers what data 777hi collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby — and exactly how we store, protect, and use it.

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777hi How 777hi Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every data handling practice below applies from the moment you open your account. We built these controls around the way Bangladesh accounts actually work — mobile wallet verification, OTP login, and session-based access — so they reflect real account behaviour, not generic policy text.

Account Security and OTP Verification Your account login uses OTP verification sent to your registered mobile number. We do not store your raw OTP. Session tokens expire automatically when you log out or after a period of inactivity.
Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to understand which lobby areas you visit. You can manage cookie preferences through your browser settings at any time without losing your account access.
Payment Data Retention Transaction references from your bKash, Nagad, and Rocket deposits are retained for verification and dispute resolution. We hold this data only as long as necessary under applicable financial record-keeping rules.
Requesting Changes to Your Data You can request correction of inaccurate account details through Account Settings or via our support team. Data deletion requests are assessed against retention obligations before we action them.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete your personal information, reach out through any of the channels below. For payment-related data queries — including records tied to your bKash, Nagad, or Rocket deposits — our support team can pull the relevant transaction references once your identity is verified.

Live Chat Open the chat icon from any page in your account dashboard. A support agent will confirm your identity before discussing account or payment data.
Email Support Write to us with your registered account email and describe your data request clearly. We aim to respond within the timeframe required by applicable rules.
Account Help Centre Log in, go to Account Settings, and find the Privacy section. From there you can review what data categories we hold and submit a formal access request.

Common Questions About Your Privacy at 777hi

These are the questions we hear most often from account holders in Bangladesh about how their data is handled, what rights they have, and how to act on those rights.

We collect the name, email, and contact details you provide during registration, plus device and IP data automatically. Payment identifiers from your bKash, Nagad, or Rocket transactions are also recorded for verification.

No. We record only the transaction reference and wallet identifier linked to your deposit. Your full mobile wallet PIN or password is never transmitted to or stored by us at any point.

Yes. Log in, go to Account Settings, and use the Privacy section to submit a data access request, or contact our support team via live chat or email with your registered account details.

Retention periods depend on data type and applicable rules. Account records may be kept for a defined period after closure for compliance and dispute purposes. You can ask our team for specifics about your data category.

Only with payment processors needed to clear your bKash, Nagad, or Rocket transfers and with fraud-prevention systems. We do not sell your data to advertisers or unrelated third parties.

Contact support via live chat or email from your registered address. Correction requests are handled promptly. Deletion requests are reviewed against our retention obligations before we confirm and action them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.